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How ongjudi88 Handles Your Personal Data

This Privacy Policy explains what personal information we collect when you use ongjudi88, how we use it, and what rights you have over it. We keep this straightforward — no buried clauses, no surprises about how your account details or payment activity are handled.

Account data handled with careTouch 'n Go eWallet, Boost & GrabPay transaction context coveredYour access and correction rights explainedNo data sold to third partiesContact path clearly provided

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REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have questions about how we handle your personal information, want to review what we hold, or need to update details on your account, our support team is the right place to start. Whether you are in Ipoh or anywhere else in Malaysia, the same contact paths apply — no separate privacy hotline needed.

Live Chat Start a live chat session from the lobby page. Our team can pull up your account, confirm what data we hold, and guide you through any correction or deletion request.

Email Support Send a written request to our support email for formal privacy matters — account data access, removal requests, or questions about how a specific transaction record is stored.

Account Settings Log in and head to your account profile to update your contact number, email, or linked payment method directly. Changes to core identity details may require verification before they take effect.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply security measures at the account and transaction level to reduce the risk of unauthorised access. When you log in, an OTP is sent to your registered number to confirm your identity before the session opens. Payment data from Touch 'n Go eWallet, Boost, or GrabPay transactions is stored in encrypted form and is not visible in plaintext to anyone outside the payment verification process. We retain account records for as long as your account remains active and for a period after closure as required by the obligations that apply to us under local law.

Cookies and Session Data We use cookies to keep you logged in across your session and to remember your lobby preferences. You can adjust cookie settings through your browser, though some lobby functions may behave differently if cookies are disabled.

Payment Record Retention Transaction records — including deposits made via GrabPay, Boost, or Touch 'n Go eWallet — are retained to support dispute resolution and account audits. We do not keep card or wallet credentials beyond what the payment rail itself stores.

Account Login Security Each login triggers an OTP check to the mobile number on your account. If you receive an OTP you did not request, contact support immediately so we can review recent access attempts and secure your account.

Your Right to Access and Correct You can request a copy of the personal data we hold on your account. If any detail is inaccurate — name, contact number, or linked payment method — raise it with support and we will process the correction after verifying your identity.

What Information We Collect and Why

ongjudi88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with ongjudi88, we collect the details you provide during registration — your name, contact number, email address, and the payment method you choose to use. If you deposit via Touch 'n Go eWallet, Boost, or GrabPay, we record the transaction reference

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and amount to verify your account balance and process withdrawals accurately. We also collect device and session data — the type of browser or app you access the lobby from, your approximate region, and pages visited — so we can keep the experience consistent across your
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sessions. This data is used strictly to operate your account, process payments, investigate disputes, and meet any obligations that arise where local law applies. We do not sell your personal data to advertisers or unaffiliated third parties. Data shared with payment processors such as DuitNow or
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FPX is limited to what those rails require to complete a transaction. You can reach us to ask what data we hold on your account, request corrections, or ask us to delete information where that is permitted under applicable law.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Our Privacy Policy

Below are the questions we hear most often about how ongjudi88 handles personal data, what rights you have, and how to act on them. If your question is not covered here, live chat is the fastest way to get a specific answer.

We collect your name, email address, mobile number, and preferred payment method at registration. If you use Touch 'n Go eWallet, Boost, or GrabPay, associated transaction references are also recorded to verify deposits and withdrawals.

We share data only with the payment processors needed to complete your transactions — such as DuitNow or FPX rails — and only what those processors require. We do not sell your data to advertisers or unrelated third parties.

Contact our support team via live chat or email and request a data access summary. We will verify your identity first, then provide a clear account of what personal information we hold and why.

You can make a deletion request through support. We will remove data that is no longer needed, though some records may be retained for the period required under applicable local law before full deletion is possible.

Account data is kept while your account is active and for a defined period after closure, as required by the obligations that apply to us under local law. Payment records are retained for dispute resolution and audit purposes.

Contact support immediately via live chat. Our team will review recent login and transaction activity on your account, lock access if needed, and walk you through securing your account, including resetting your OTP-linked mobile number.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister Appongjudi88 App

How ongjudi88 Handles Your Personal Data

Contact Us About Your Data

Data Handling, Cookies and Account Security

Common Questions About Our Privacy Policy

01 What personal data does ongjudi88 collect when I register?

02 Does ongjudi88 share my data with other companies?

03 How do I find out what data ongjudi88 holds on my account?

04 Can I ask ongjudi88 to delete my personal data?

05 How long does ongjudi88 keep my account and payment records?

06 What should I do if I think my account data has been accessed without my permission?

Privacy Policy

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