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Our Terms, Your Account Rights

Everything you do on ongjudi88 — from topping up via Touch 'n Go eWallet or Boost to browsing live tables — sits within a clear legal framework. Access and eligibility depend on local law and are available where local law permits.

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ongjudi88 Our Terms, Your Account Rights
DATA & ACCOUNT SECURITY

How We Protect Your Account Data

Your account security is handled through a combination of OTP verification at login, encrypted data transmission, and session controls that log you out after inactivity. We keep your data only as long as your account is active or as required by law.

Data Handling

We collect account registration details, transaction history from Touch 'n Go eWallet, Boost and GrabPay, and login records. No data is shared with advertisers or sold to third parties.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from your browser settings at any time.

Account Security

Every login requires OTP verification sent to your registered mobile number. Suspicious login attempts trigger an automatic account hold until you confirm your identity.

Data Retention & Requests

Financial transaction records are retained as required by applicable law. To request a copy of your data or ask for a correction, contact us via the account dashboard or support email.

LEGAL CONTACT PATHS

Reach Us on Policy Matters

If you have a question about how your data is used, want to request a correction, or need to raise a legal concern about your account, our support team handles these directly. You can reach us through live chat, email, or your account dashboard — responses to formal data or legal requests are handled separately from general account queries and may take longer.

Team online

Live Chat

Start a chat from your account dashboard for account-level legal queries. Available during platform operating hours for Malaysia-based accounts.

Email Support

Send formal data requests or policy questions to our support email. We acknowledge receipt and respond within the timeframe required by applicable law.

Account Dashboard

Log in and navigate to Account Settings to submit a data access or correction request directly. Your request is logged and tracked from there.

Common Questions on Our Legal Terms

These are the questions we get most often about account rights, data access, and how our legal terms apply to your use of ongjudi88.

These terms apply to anyone who opens an account on ongjudi88. Access and eligibility depend on local law — use the platform only where local law permits.

Log in to your account, go to Account Settings, and submit a data access request. We will respond within the timeframe required by applicable law in your region.

We do not sell or share your personal data with advertisers. Data is shared only where required by law or to process your payments through Touch 'n Go eWallet, Boost, or GrabPay.

We retain your data while your account is active and for the period required by applicable financial regulations after closure. You can request deletion of non-mandatory data via support.

Raise the dispute through live chat or the account dashboard. We review transaction records — including payment confirmations from GrabPay or Boost — and respond with findings within a reasonable period.

Yes. Contact support to request account closure. Mandatory financial records are retained as required by law; all other personal data is removed once the retention period expires.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.